The Relationship between Client and Coach

As the Client’s Coach, Sonaz Izadi, doing business as Calm and Well Coaching, (Hereby referred to as Coach) will partner with the Client on a journey of discovery, self- exploration, accountability, and follow through. The Coach’s job is to help discover, create a plan and guide the Client toward reaching certain goals in their life.  The Coach will help the Client discover within themselves the beliefs or issues that are blocking the Client from moving forward in achieving these set goals. The Coach operates from a particular coaching model, but it is the responsibility of the Client to follow through with implementing the plan set forth between Coach and Client. 

Term of Service

Achieving the results desired and expected by the Client and Coach takes time. For the coaching to be most effective, and to allow time for changes and meaningful results, the Client will commit to a specific period of time with the Coach.  Either party may terminate the coaching relationship at any time after agreeing to have a final session before concluding the relationship and settling financial and outstanding fees.

Scheduled Sessions

One on One Coaching: For each scheduled session, Coach and Client will meet at a specific time and place agreed upon by the Coach and Client. Each coaching session will last for a period of 60 minutes (the last 10 minutes are for Coach to write notes from the session) and are billed at the rate of $125 per (60 min) session. Coaching packages are available at a lower rate. Coaching packages spanning over a longer period are encouraged as time is our friend when seeking meaningful growth and results.

Cancellation of Appointments

The Client is responsible for any regular session fees should the Client cancel with less than 24 hours’ notice. Cancellations should be given by phone, not email, whenever possible. 

Additional Calls

Unscheduled calls or sessions will be billed at the regular rate after a grace period of 15 minutes. 

Confidentiality

The Client’s identity, relationship, and content of the sessions are strictly confidential except in a situation where such confidentiality would violate the law such as harm to self or others.

Payment Method

Sonaz Izadi accepts Venmo, Cash and Zelle, as methods of payment. To be paid in advance. 

Liability 

Sonaz Izadi does not claim to be a therapist, nor will she diagnose or give clinical care. The Client agrees and understands that Sonaz Izadi is a Master Certified Professional Coach and not a medical or psychological professional. Any coaching done with Calm and Well Coaching or Sonaz Izadi is not a substitute for psychotherapy or medical practice. If a situation arises where medical or psychological intervention is needed, Sonaz Izadi is ethically and legally bound to refer the Client to a mental health or medical professional.